Data Protection Policy of Sportona
Effective Date: 1st January 2024
This Data Protection Policy outlines the principles and practices of Crown Automation Limited and its Product, Sportona™ regarding the protection and processing of personal data of its users, in compliance with the laws of England and Wales, including the Data Protection Act 1998 and 2018, governed by HM Revenue & Customs (HMRC).
1. Introduction
Sportona™ recognizes the importance of safeguarding the privacy and security of personal data entrusted to us by our users. This policy is designed to inform users about how we collect, use, store, and protect their personal data.
2. Compliance with Laws and Regulations
We adhere to the laws and regulations of England and Wales, including the Data Protection Act 1998 and 2018, which provide the legal framework for the protection of personal data. Additionally, we comply with regulations set forth by HMRC regarding data protection and privacy.
3. Types of Data We Collect and Store
a. Personal Information: We collect personal information provided by users during registration and account creation processes. This may include but is not limited to, name, email address, contact details, and billing information.
b. Transaction Data: We collect and store transaction data related to purchases and sales made on our marketplace. This includes information such as product details, payment information, and delivery addresses.
c. Communication Data: We may collect and store communications between users and our customer support team for the purpose of addressing inquiries, resolving disputes, or improving our services.
4. Purposes of Data Collection
a. Providing Services: We collect and process personal data to provide and improve our marketplace platform, facilitate transactions, and ensure the smooth functioning of our services.
b. Communications: We may use personal data to communicate with users regarding their accounts, transactions, or updates to our policies and terms of service.
c. Customer Support: Personal data may be used to provide customer support and assistance to users, including resolving issues and answering inquiries.
d. Marketing and Promotions: With user consent, we may use personal data to send promotional offers, newsletters, and marketing communications relevant to our services.
5. Data Security Measures
a. Encryption: We employ encryption technologies to protect personal data during transmission over the internet.
b. Access Controls: Access to personal data is restricted to authorized personnel only, and access controls are in place to ensure data confidentiality and integrity.
c. Data Minimization: We only collect and store personal data that is necessary for the purposes outlined in this policy, and we regularly review and update our data retention practices.
d. Security Audits: We conduct regular security audits and assessments to identify and address potential vulnerabilities in our systems and processes.
6. Data Subject Rights
We respect the rights of data subjects under the Data Protection Act 1998 and 2018, including the right to access, rectify, erase, and restrict the processing of their personal data. Users can exercise these rights by contacting our Data Protection Officer (DPO) at support@crownautomation.com
7. Data Sharing and Disclosure
We may share personal data with trusted third-party service providers, such as payment processors and shipping companies, for the purpose of fulfilling transactions and providing services to our users. We ensure that any third parties with whom we share data adhere to the same high standards of data protection and security as outlined in this policy.
8. Changes to This Policy
This Data Protection Policy may be updated periodically to reflect changes in legal requirements or our data processing practices. Users will be notified of any material changes to this policy via email or through our platform.
9. Contact Information
For questions or concerns regarding this Data Protection Policy or our data processing practices, please contact our Data Protection Officer (DPO) at support@crownautomation.com
By using our marketplace platform, users acknowledge and consent to the processing of their personal data as outlined in this policy.
Sportona™ is committed to protecting the privacy and security of our users’ personal data and will continue to uphold the highest standards of data protection in accordance with applicable laws and regulations.